Meet Our Team
President / CEO
Brian Thornton
As the founder of ISG, Brian’s unique approach to business sets the tone for how ISG does business. His unique focus on integrity, communications, and relationships ensures that the ISG Team focuses on delivering excellent auditing services for customers across a wide spectrum of industries and policies. In the premium audit field for over 25 years, Brian formed ISG in 2007 with a focus on providing insurance carriers a premium audit outlet with the best experience available on the market. For over 10 years, Brian has used his subject matter expertise and industry background to assemble a high-performance staff of the best premium auditors in the industry. His vision that a premium audit company could operate on par with many of the insurance carrier audit departments has resulted in ISG landing the only spot for an insurance auditing firm on the Inc. 5000 List of Fastest Growing Privately Held Companies in America in 2017, 2018 and 2019. Brian is a great husband, father of two kids, and an avid boater who enjoys living near the water in beautiful St. Petersburg, Florida.
Virtual Audit Manager
Erin Cleland
Erin has over 17 years of experience in the insurance industry as an underwriter, audit specialist, and workers compensation claims adjuster. Her deep experience in workers compensation for the building and manufacturing industries gives her a strong understanding of their unique insurance needs. At ISG, Erin fields incoming calls and emails to assist customers with questions they have regarding the online audit process. Erin and her husband have three children, are huge baseball fans, love playing softball, fishing, camping, and gardening.
Executive Auditor
Bil Danielson, APA, MBA
As an Executive Auditor Bil Danielson utilizes his experience in both auditing and big data analysis to handle large-risk multiline audits, as well as producing web-based educational content. Bil has 25 years of premium audit experience including senior and staff positions at both carriers and fee companies. Bil received two academic degrees including a comprehensive major in Accounting, B.B.A., and an MBA from the University of Wisconsin System. He loves riding and racing bikes, hiking, and cross-country skiing.
Director of Operations
Melissa Fulghum, CPCU, CIPA, APA, AU, AINS
Melissa brings 26 years of industry experience on the carrier side as well as in premium and field audits. Her work at ISG focuses on conducting audits on large, national accounts, onboarding and supporting the growth of the auditor team, and managing ISG’s administrative functions. Melissa is practically a Michigan native and enjoys a very active and service-oriented lifestyle. She has five children, two grandchildren, and one ‘canine child,’ and is a loyal Michigan State fan.
Audit Review Manager
April Kinsella
April Kinsella plays a key role for ISG as our Audit Review Manager. She is equipped with 15 years of audit experience, having been an office manager, senior auditor and reviewer; but also boasts a specialized degree in
Accounting. She is motivated by meeting deadlines, achieving business objectives and goals; and learning new things for the betterment of her ISG clients, partners, and colleagues.
Outside of the office, April is committed to the things that matter most to her: family, friends, and running. In fact, she is so passionate about running that she enjoys testing her mettle with mental and physical endurance like long-distance running. She is a proud finisher of several half-marathons and is hoping to complete a full marathon (26.2 miles) in the near future.
Audit Coordinator
Amy Kelly
Amy is a graduate of St. Petersburg College and has led administrative duties at ISG since 2011. With a strong background in project management, Amy keeps the ISG Team ticking, delivering flawless audits every time. Amy is a mother and dog lover. In her spare time, she loves kayaking, watching her favorite shows on NetFlix, and visiting Weeki Watchee Springs State Park.
Primary Services
ISG Insights
